Frequently Asked Questions
The Royal Release
A Royal Release is a limited Sovereign Curls preorder event. During each release, customers can reserve selected textures, lengths, bundles, closures, and frontals before the available quantity is fully claimed.
Select your preferred products and complete payment at checkout to secure your preorder. Each product page will clearly display the estimated fulfillment timeframe and any details specific to that release.
At this time, all Sovereign Curls products are offered through Royal Releases and are not ready to ship immediately
Once the available quantity has been fully reserved, that Royal Release will close. Join our email list to receive announcments and early access information for upcoming releases.
Hair Textures & Products
Choose based on your preferred curl pattern, fullness, and finished look. Each collection page includes photographs, videos, and descriptions to help you compare the textures.
Our hair is offered in Natural Black, approximately 1B. Slight natural variations in color and curl pattern may occur.
Yes. Sovereign Curls hair is 100% human hair and can be dyed or bleached. For significant lightening, custom coloring, or bleaching, we strongly recommend working with a licensed professional. Chemical processing may affect the hair's original curl pattern, texture, softness, and longevity.
Yes, but frequent or excessive heat may loosen or permanently change the curl pattern. Always use a heat protectant.
No. Each bundle is sold individually unless the product s specifically advertised as a bundle deal. Selecting a quantity of three means you are purchasing three separate bundles.
Closures & Frontals
HD lace is thin and designed to blend naturally with the skin when properly customized and installed. Results may vary based on the lace tint, adhesive, installation method, and stylist.
A closure is ideal for a lower-maintenance installation with less lace to customize. A frontal offers more hairline coverage and styling versatility but generally requires more maintenance.
Ordering & Payments
Payment is collected at checkout to secure your products from the Royal Release.
Available payment methods will be displayed securely at checkout and may include major debit and credit cards, PayPal, accelerated checkout options, and eligible buy-now-pay-later services.
Contact us as soon as possible. Changes and cancellations are not guaranteed once your order enters processing or production.
Only one discount code may be used per order unless the promotion specifically states that offers can be combined.
Shipping & Delivery
The estimated fulfillment window will be displayed on the product page before checkout and included in your order confirmation. Royal Release products do not ship immediately after purchase.
No. Fulfillment is the time required to prepare your preorder. Shipping time begins after your package has been transferred to the carrier.
Yes. Tracking information will be sent to the email address or phone number provided at checkout once your order ships.
Free standard shipping is available on qualifying orders containing three or more bundles. Any additional requirements will be displayed at checkout.
Review our Shipping Policy for details about preorder fulfillment, delivery estimates, tracking, address changes, carrier delays, and missing packages.
Returns & Order Issues
Eligibility is based on the condition of the products and the terms listed in our Return Policy. Review the policy before opening, washing, installing, coloring, cutting, or altering the hair.
Contact us promptly with your order number and clear photographs or video of the item, packaging, and shipping label. Do not install, wash, color, cut, or alter the hair before contacting us.
Contact us immediately. Address changes are not guaranteed after processing begins, and additional shipping charges may apply if the package must be redirected or reshipped.
Contacting Sovereign Curls
Use the form on our Contact Us page. Include your full name, email address, order number when applicable, and a detailed description of your question or concern.